MATCHAROOM
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Privacy Policy

Your data, explained clearly.

This page explains what MATCHA ROOM collects, why it is processed, how it is used inside the product, and what rights you have if you want to access, export, correct, or delete your data.

Last updated: May 3, 2026Applies to web and mobileContact: privacy@matcharoom.app
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Main public contact: privacy@matcharoom.app
Policy centerPublic trust URL

Everything important is visible from one place.

Use this page as the main public trust URL for privacy, GDPR-related rights, cookie transparency, Google Play review, and deletion guidance. It is designed to be useful to both users and platform reviewers.

Privacy overview

What we collect and why it matters.

MATCHA ROOM collects the information needed to create accounts, publish listings, discover rooms and matches, and enable in-app communication.

  • Name, email address, and account identifiers
  • Profile details such as bio, languages, lifestyle, and preferences
  • Listing details such as rent, room information, photos, and address data
  • Messages, likes, favorites, matches, reports, and support requests
  • Optional uploaded files and documents chosen by the user
  • Location data when location permission is granted
  • Notification token and device-related service information

Why we use this data

  • Create and manage user accounts
  • Show relevant rooms, maps, and tenant matches
  • Enable messaging and notifications
  • Support trust, moderation, and abuse reporting
  • Maintain service quality, security, and support operations

Retention and sharing

We keep personal data only as long as needed to provide the service, keep the platform safe, comply with law, resolve disputes, and enforce our policies.

We do not sell personal data. Data may be processed by service providers used for authentication, hosting, storage, notifications, and infrastructure support.

GDPREU rights

Your rights under GDPR-style privacy rules.

If you are in the EU or another jurisdiction with similar data protection rights, you may request access, correction, export, or deletion of your personal data.

  • Request a copy of your data
  • Correct inaccurate account or profile information
  • Ask us to delete your account and associated app data
  • Contact us about privacy concerns or objections
  • Object to certain processing or ask for data portability where applicable
  • Withdraw consent when optional processing is based on consent

MATCHA ROOM should normally respond to valid GDPR-style requests without undue delay and generally within one month, subject to lawful extensions where requests are complex or numerous.

Privacy questions or requests: privacy@matcharoom.app

General support: support@matcharoom.app

Company: MATCHA ROOM

Business address: replace with your legal business address before launch

CookiesWebsite storage

Cookie and local storage policy.

The website may use essential browser storage to keep flows working, including temporary saved preferences, onboarding progress, selected filters, and local trust-flow states.

  • Essential local storage for temporary UI or onboarding state
  • Saved seeker preferences such as zones, radius, or location-related selections
  • Basic browser storage needed to keep web app interactions stable

The site is not presented as an advertising or tracking-heavy surface. If analytics or extra marketing tools are added later, this policy should be updated before or at launch of those tools.

Google PlayReview support

App store information reviewers expect to find.

For app store review, the most important public references are this Privacy Policy and the dedicated Delete Account page.

  • Users can request deletion through the app and through the public deletion page
  • Data categories and handling are described publicly on this page
  • Public contact channels are listed for privacy and support matters

Extra notes before launch

Location data is used only when you grant permission and is used to support room discovery, maps, and nearby matching features.

Photos and uploaded documents are only processed for the features you choose to use, such as profile setup, listing creation, or housing-related sharing.

Before publishing, replace the legal business address and review this policy with your legal or compliance advisor if needed.

To request deletion, visit the dedicated account deletion page or return to the policy center.